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SOMETHING SOCIAL DIGITAL MARKETING (PTY) LTD

PRIVACY POLICY

In accordance with:

GENERAL DATA PROTECTION REGULATION (GDPR)

&

PROTECTION OF PERSONAL INFORMATION ACT (POPI)

This Privacy Policy explains how we obtain, use and disclose your personal information, according to the requirements of the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (“POPIA”).

At Something Social (and including this website, POPIAct-Compliance) we are committed to protecting your privacy, ensuring that your personal information is collected and used properly, lawfully and transparently and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the Something Social site and governs data collection and usage. By using the Something Social site, you consent to the data practices described in this Privacy Policy.

ABOUT THE COMPANY

Something Social Digital Marketing (Pty) Ltd 

WE COLLECT YOUR PERSONAL INFORMATION

With permission, Something Social collects and processes your personal information such as your email address, name, address or phone number. We collect information directly from you where you provide us with your details.  Where possible, we will inform you what information you are required to provide to us and what information is optional. Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information. Something Social also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Something Social. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Something Social for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Something Social site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Something Social public message boards, this information may be collected and used by others. Note: Something Social does not read any of your private online communications.

Something Social encourages you to review the privacy statements of Web sites you choose to link to from Something Social so that you can understand how those Web sites collect, use and share your information. Something Social is not responsible for the privacy statements or other content on Web sites outside of the Something Social and Something Social family of Web sites.

HOW WE USE YOUR INFORMATION

We will use your personal information only for the purposes for which it was collected and agreed with you.  In addition, where necessary your information may be retained for legal or research purposes. This information is used for, but not limited to, email marketing purposes; to gather contact information; for service delivery; to confirm and verify your identity or that you are an authorised user for security purposes; for the detection and prevention of fraud, crime, money laundering or other malpractice; to conduct market or customer satisfaction research or for statistical analysis; for audit and record-keeping purposes; and in connection with legal proceedings.

Something Social does not sell, rent or lease its customer lists to third parties. Something Social may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Something Social may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Something Social, and they are required to maintain the confidentiality of your information.

DISCLOSURE OF INFORMATION

Something Social does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Something Social keeps track of the Web sites and pages our customers visit within Something Social, to determine what Something Social services are the most popular. This data is used to deliver customized content and advertising within Something Social to customers whose behaviour indicates that they are interested in a particular subject area.

Something Social Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Something Social or the site; (b) protect and defend the rights or property of Something Social; and, (c) act under exigent circumstances to protect the personal safety of users of Something Social, or the public.

USE OF COOKIES

The Something Social Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Something Social pages, or register with Something Social site or services, a cookie helps Something Social to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Something Social Web site, the information you previously provided can be retrieved, so you can easily use the Something Social features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Something Social services or Web sites you visit.

PERSONAL INFORMATION SECURITY

Digital Marketing South Africa secures your personal information from unauthorized access, use or disclosure. Digital Marketing South Africa secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Our security policies and procedures cover:

  • Physical security;
  • Computer and network security;
  • Access to personal information;
  • Secure communications;
  • Security in contracting out activities or functions;
  • Retention and disposal of information;
  • Acceptable usage of personal information;
  • Governance and regulatory issues;
  • Monitoring access and usage of private information;
  • Investigating and reacting to security incidents.

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

ACCESS TO INFORMATION

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information. Please note that any such access request may be subject to payment of a legally allowable fee.   

PERSONAL DATA CORRECTIONS

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to the personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

PERSONAL INFORMATION DEFINITION

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.  Further to the POPI Act, Something Social also includes the following items as personal information:

  • All addresses include residential, postal and email addresses.
  • Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.

STATEMENT CHANGES

Something Social will occasionally update this Privacy Policy to reflect company and customer feedback. Something Social encourages you to periodically review this Privacy Policy to be informed of how Something Social is protecting your information

CONTACT INFORMATION

Something Social welcomes your comments regarding this Privacy Policy. If you believe that Something Social has not adhered to this Privacy Policy; have any queries about this notice; need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact Something Social at admin@somethingsocial.co.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.